Phoenix House is a lovely spacious new building. It has 4 self-contained flats, 1 of which has been adapted to ensure we can meet the needs of any women and children with disablities. Each flat is fully furnished including a television, a dvd and a cd player.
There is a communal sitting room where anyone staying at Phoenix House can get together or where, if you want, you can have 1-1 sessions with one of our support workers, there is a computer in the sitting room that you can have access to. We also from time to time like to run group activites for the women including painting classes and confidence building.
Our children and young people's workers have a room especially for the children and young people where they can support them during 1-1, group sessions or play sessions.
The support workers are based in an office within Phoenix House where they operate an open door policy so that women and children feel at ease about approaching them.
Security is very important to us and there is a safe garden with a high fence for privacy, there are also security cameras around the outside and inside of the building and our doors are always security locked and have a buzzer entry system to further ensure your security.